110% Guaranteed No Customs Taxes. We are experts in global logistics and shipping, and we ship out wheels so customers don't pay any fees or taxes. As a company philosophy we believe that in an ideal world all riders should have equal access to our products. A rider in L.A. should get his wheels for the same total price as a rider in Mozambique. Free worldwide shipping and guaranteed no customs taxes is a big part of our effort to make that a reality. It's also an integral part of how we plan to lead the cycling industry and expand globally. We back that up with a 110% Guarantee, which means that in the case that you have to pay any additional fees to get your wheels to your door, we'll refund you 100% the cost of those fees, plus an extra 10% to say thanks (This rarely happens, but when it does we go the extra mile to support our riders).

Test ride your new Tokyowheels for up to 365 days. If you don't absolutely love your wheels, then send them back and we'll refund you 110% of your purchase price, and pay your return shipping. We know you're going to enjoy your new wheels, and we want to back up that promise not just with words, but with real cash.